This study aims to explore the perceptions of teachers and learners about online teaching during the pandemic scenario of COVID-19. Allegedly, people complain about poor connectivity, unavailability of machines and inefficiency of computer operating skills. Therefore, there is a need to explore the perceptions of academia and learners about online classes while pandemic lock down. This study has employed a mixed-method approach in order to get facts and figures as well as the opinion of people regarding the incumbent issue. The explanatory model of mix method approach in which quantitative data and analysis lead to qualitative data. A closed-ended survey was designed to get facts and figures about perceptions of learners regarding online learning. A Snowball sampling technique, a kind of purposive sampling has been adopted. Quantitative data was collected from seventy undergraduate students through Google survey form and statistical analysis of data was done.Perceptions of teachers were gathered through an interview protocol designed to collect the opinion of teachers. It has been found that online classes are not effective without professional training and the provision of internet connection and gadgets at cheap rates. There is a need to equip students and teachers with IT surfing and operational skills for the digitalization of education.